At Tiny Trybe, we want every little one to love their new shoes. If something isn’t quite right, we’re here to help.

7-Day Returns & Exchanges

If your item doesn’t fit or you simply don’t love it, you may request a return or exchange within 7 days of receiving your order.

To be eligible, items must be:

• Unworn and in their original condition

• In the original packaging

• Free from marks, dirt, or signs of wear

Exchanges

We’re happy to exchange your item for a different size or style (subject to stock availability).
Simply contact us and we’ll arrange the exchange for you.

Refunds

Refunds are available for faulty or damaged items in line with Australian Consumer Law.
Change-of-mind refunds are not offered, but you may request an exchange or store credit.

Store Credit

If you prefer, we can issue a Tiny Trybe store credit to use on any future purchase.
Store credits do not expire.

Return Shipping

• Return shipping costs are the responsibility of the customer (unless the item is faulty).

• If the item is faulty, Tiny Trybe will cover return postage or offer a replacement.

How to Start a Return

To lodge a return or exchange, please contact us with:

• Your order number

• The item you wish to return

• The reason for the return

We’ll reply with simple return instructions.

Faulty or Incorrect Items

If you receive a faulty, incorrect, or damaged product, please reach out within 7 days and we’ll organise a replacement or refund as required.